A general rule of thumb guide is to check whether the business has a website and they have a business email (not Gmail or Yahoo! for example); check their social media feeds - are they on platforms such as Twitter, Instagram, Facebook and LinkedIn? AU PAIRIN’ Cape Town is also registered with The Companies and Intellectual Property Commission (CIPC).

In South Africa, our definition of nanny is very different to overseas. A nanny is someone who works in the home and looks after children usually under the age of 3 or 4 and does domestic work. They are not expected to transport children or supervise homework but may take the children on outings such as to a play park.

An au pair is not generally expected to do domestic work but to focus solely on the children– usually from school-going age. Their role can be viewed almost as in loco parentis; performing duties a stay-at-home parent would do. Au pairs are often college or university with a driver’s licence and a vehicle. They assist with homework, drive children to and from school and extra-murals and manage children’s daily schedules. They might become the parent’s representative when a parent is not available such as teacher’s meetings, doctor’s appointments and so on. They may also prepare children’s meals, snacks and get them ready for bedtime.

We send you an introduction which informs you about our service and process. Once you decide we are the right agency for you, we charge a R1500 once-off search and placement fee to find you your perfect match.

All registered team members must have a first aid certificate from either ourselves or another reputable agency. The candidates we train have been trained in-person as we believe that practical experience is essential especially when it comes to CPR for children. Our trainer is certified by the Department of Labour.

All our candidates are either trained or very experienced and to determine whether they are reliable, trustworthy and responsible, their references are checked before they are registered with our agency.

The short answer is no. You may only need a nanny on a part-time basis for a few days a week or an au pair for just a few hours a day. It’s up to you to decide what your needs are. You may, in fact, only want a temporary helper for a specific period.

Whether you need a nanny or an au pair is determined by your needs. The short answer, is tell us what your childcare needs are and we can help you make the right choice for your family.

Your priority when setting up questions is knowing what you need from the carer, and we suggest that you jot these down. This will help you to decide on the questions to ask. Try not to ask just yes or no answers; you want to get to know the person as much as is possible in a short interview.

Yes, you can and we recommend a period of 3 to 5 days. You should be very clear that doing this isn’t an opportunity to just have help for that time; that would be dishonest to say the least and could cause you a major headache. Employees are far more aware of their rights now.

From March 2023, a domestic worker (nanny) must, by law, receive a minimum of R25.42 per hour. This equates to an average 8 hours per day for 20 days a month and will be a minimum of just over R4,000 per month. Au Pair rates are different with the current average rate at an entry level minimum of R80 per hour.

We recommend that either a fair sum is included (and agreed to) in the monthly rate or the SARS rate of R4.64 per km is paid for travel only while transporting your child/children.

It isn’t the au pair’s responsibility to provide the appropriate booster seat for children. Parents should supply these. We also recommend separate seats for the family vehicle and the au pair’s vehicle for safety reasons.

Absolutely! A contract is there to safeguard the rights of an employer and employee in the case of a dispute. It should include a clear job description, working hours, remuneration (including, overtime), leave days and a notice period.

We have been in business since 2014 and a simple guide is to call us! We are happy to answer any questions.

A general rule of thumb guide is to check whether the business has a website and they have a business email (not Gmail or Yahoo! for example); check their social media feeds - are they on platforms such as Twitter, Instagram, Facebook and LinkedIn? We are also registered with The Companies and Intellectual Property Commission (CIPC).

Yes, we do. We try to present our 3-day training at least once a month and included in that course is an au pair training certificate and an accredited, customised paediatric Level 1 first aid training with certificate.Training also takes place over weekends for the convenience of our candidates.

Yes, you can. You join us for the 2-day intensive training. The first aid training is provided by an approved training provider in terms of General Safety Regulation 3 of the Occupational Health & Safety Act (Act 85 of 1993).

Yes you can. You join us for our 1-day training.

Yes, you can. It’s important to know that we can’t guarantee work as it is dependent on job availability. We try very hard to find positions for our team

You will receive au pair and first aid certificates.

No, we don’t. It’s our view that in-person training is the best way to go. All registered team members must have a first aid certificate from either ourselves or another reputable agency. The candidates we train have been trained in-person as we believe that practical experience is essential especially when it comes to CPR for children. Our trainer is certified by the Department of Labour.

All our training candidates are offered free registration on our database, but we can’t guarantee work as it is dependent on job availability. We try very hard to find positions for our team whether it’s as an au pair, nanny, home-based care giver or tutor.

We will send you the price depending on whether you want to do the full course, just the nanny / au pair training or just first aid. WhatsApp us on 063 350 7341.

The short answer is yes but it depends on the agency you are working through what their requirements might be. It’s not just about the certificates, there is much more to it. Also, be very careful about agencies that either, charge you lots of money to register, or offer amazing salaries to au pairs. Do your research, make sure they are legitimate.

Our training is open to anyone who has a valid ID, passport or permit number. You should be 18 years or older and able to attend in-person training in the Cape Town city centre.

Yes. We do register tutors on our database.

Yes. We can’t guarantee work as it is dependent on job availability.

We are a home-based business located in Kenilworth. All our training is done at International House Language School, 105 Long Street, Cape Town.